After Rebuild Entourage starts resending old mails
Working at a help desk we use to get this issue that sometimes after rebuilding database Entourage starts sending old mails (upto one year old) to the users added in the contact list.
Though it took really long time but finally we reached to the conclusion, "The reason is not that rebuild is unsuccessful but it is due to the duplicate identity that is created while creating the database." This duplicate identity is selected in the place of main identity in Entourage and all you need to do is just change it to the default original identity what it should be and it will stop sending the mails.
Source
Showing posts with label Rebuild Database. Show all posts
Showing posts with label Rebuild Database. Show all posts
Friday, May 15, 2009
Thursday, April 9, 2009
REBUILDING DATABASE
Rebuild Database process (with images)
e. If there is any MS office program running, it will give you a prompt to close it down.
g. Entourage will bring you back to the same window, this time click on Quit.
SHORTCUT TO LAUNCH REBUILD DATABASE:
Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.
Once this process is complete relaunch Entourage. For the very first time your Entourage might take long time depending on the size of your folders and database.
REBUILD YOUR DATABASE
REBUILDING DATABASE
SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.
SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.
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