ENTOURAGE IN SPOTLIGHT

Now use Spotlight feature for Entourage

As soon as you get 11.2.3 Update installed on your OS X, Spotlight feature is ready to execute searches in your Entourage database contents. Spotlight has the capability to search and locate the mail from your Entourage regarless of where it is. You can find any item (to specify Email, Notes and Schedules) related to any kind of mail account (POP, IMAP or Exchange) which could be saved inside your Entourage database. Spotlight can search all folders of all types be it of any type of mail account. So now without browsing to search option in Entourage you can find data in all locations across all folders in Entourge, hence making you work faster then ever.Now get the things done faster than you have been doing, the best way to impress for your boss.
Here is the setting that needs to be done:

Once selected, you will be able to use this option.
On this window you will find a button that says Rebuild. If we select REMOVE AND RECREATE Entourage index that spotlight that Spotlight uses. If the database is too long then this process might take some time.
Rebuilding process starts as soon as you press this button (pressing ‘OK’ button at the bottom of that window is not required). I would recommended to rebuild your cache if you continue to see difference between what you have in Entourage and what Spotlight finds for you.

Now here it comes- you will find all the mails that you have deleted in last 30 days.

Select the mails those you want to be recovered and it will go to the folder where it was deleted from.

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ENTOURAGE WITHOUT VPN

Check Your Exchange Mail Without VPN access in Entourage 2004

The most dynamic feature built in Entourage 2004 is providing you the ability to check your corporate Email being out of office, on your Mac and all this can be done without even firing up a VPN connection to connect your office network. Now you can configure Entourage to check being at your home or at any wi-fi netwok, just follow the following steps:

1. Launch your browser & log into your organization's Outlook Web Access website.
2. From the web address feild, copy all the matter till the first slash, including it. (just to explain, if the web address is http://mailexchange.com/laeeq, copy http://mailexchange.com/)
3. Now launch the Entourage and go to Tools and select Account Settings.
4. Open the settings and paste the copied website address in the Server field.
5. Once done, you hould be able to send & recieving mails without using VPN.
If you want to access public folders from home, go to the Public Folders link in Outlook Web Access and copy-paste the first part of the URL (e.g. http://www.example.com/public) into the Public Folder server field on your Exchange account's Advanced tab in your Entourage. Source

RECOVER DELETED ITEMS

How to recover deleted items in Entourage

This option of recover deleted items is used when you delete the items even from your deleted items and you require that particular mail after that.
Unfortunalely we can not retrieve mails from Entourage id we have deleted it once, but for the Exchange accounts there is a work around.

• Login to your webmail and go to Options.

• Now select Deleted items. A new box will come up with the options to Recover Deleted Items and Remove or Delete Permanently.


• Now here it comes- you will find all the mails that you have deleted in last 30 days.
• Select the mails those you want to be recovered and it will go to the folder where it was deleted from. Source
  

SYNCING ADDRESS BOOK WITH MAIL

Unable to Sync Address Book with Entourage

If in case you are unable to resolve the addresses even though it is saved it in your Address Book application in Entourage.
Here are few steps that needs to be performed in order to fix this.

1. Launch Entourage & o to Preferences.
2. Under General Preferences, select Sync Services.
3. Put a check on Synchronize contact with Address Book and .Mac

Doing this, hopefully should fix this issue.
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PLACE OF SIGNATURE IN A REPLY

How to change place of a Signature in a reply

• Launch Entourage and go to Preferences.
• Now select Reply & Forward.
• Location of your mail is determined by mail attribution.
• Select the options of your choice accordingly.

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EXPORTING CONTACTS TO YAHOO

How to export contact list to Yahoo mail

1. Go to 'File' menu in Entourage and select Export contacts.
2. Export the contacts as text file and then open this file in Excel.
3. Select 'Save As' from file menu and save it in .csv format.
4. Now open your Yahoo mail account and go to Addresses.
5. Click on 'Import Your Contact from other Application'.
6. From the dialogue box locate the file that you have saved and click on 'Import Now'.

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TEXTLESS MAILS?

When there is no text in the Mail

If it happens that you opened a mail and you are sure that there should be some text written there but all you can see is a blank screen.
I am mentioning two reasons, either should work:

(A) Launch Entourage and go to Preferences.
(B) Come on General Tab and under Security put a check on "Display complex HTML in messages".
Hopefully this should fix this issue. Otherwise:

Your internet preferences file could be correpted, to fix this, try following steps:
(A) Go to HD and select the ID of the user.
(B) Enter its Library and open Preferences.
(C) Drag the plist file (com.apple.internetconfig.plist) on the desktop.
(D) Now launch Entourage and this should fix the issue. If it is fixed then you can delete the plist file.
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HI-END ARCHIVING

Archiving through Entourage Email Archive X 4.1.0

If you are looking for high end archiving to transfer the mails to the machine so that you can search them using spotlight to locate the file/mail. Technically addressed as EEAX, this has fuction of archiving the file in many diffferent formats and is completely Unicode compliant. You can download this script from here.
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AUTO LAUNCH ENTOURAGE

Set up Entourage to launch automatically when you login

If Entourage is an essential application for you and you use it as an important tool for your business, then this post could be of great help for you. I am mentioning the setup procedure to launch Entourge at the time of login.
1. Go to "System Preferences".
2. Select "Accounts".
3. In Accounts window, select you name.
4. Open the "Login Items" and add click on "+" icon.
5. Browse and add Entourage as its default location is in Applications > Microsoft Office 2004 (or 2008) > Entourage.
6. Once you add the application, come out of Accounts window and re-login to the machine to check if it is working fine.

I suggest new users a simple way i.e. just launch Entourage and then hold the icon on the dock, you will get an option of Open at Login, just select it and it is done.

SCHEDULING NO SCHEDULE

Unable to open Entourage

Sometimes you try to open Entourage and it crashes at soon as it is launched. In this case though there could be various reasons one of them is "Schedule" that could create the problem.
To fix this we need to stop schedules at the time of launching Entourage.
Hold down "Shift" key and launch the application and this will stop schedules from launching, if by doing this the application is not crashing that means issue is with schedules and you need to find and delete the schedule that is creating Entourage to crash.
Further troubleshooting Entourage by Microsoft.

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PUT A DATE & TIME STAMP

Insert quick date and time stamp at the top of your notes.

Go to Notes in Entourage on the toolbar at the right end there is an icon that represents the date and time, once you select this icon, you will get instant date & time inserted on your notes.

ARCHIVING MAILS THROUGH MBOX

Archiving (exporting) Mails using MBOX

• Archive mails using MBOX functionOpen Entourage.
• Select the folder that needs to be exported.
• Now move this folder to the desktop.
• A new file will be created in the name of the folder.

Archiving (importing) Mails using MBOX

• Double click on the exported file on the desktop.
• Click IMPORT on import confirmation dialogue box.
• Entourage if, is ON or OFF in both the cases you will get an prompt of import dialogue box.
  

PREVENT THE CRASH

Entourage Crashing and closing automatically

Sometimes it might happen that as soon as you launch Entourages it closes down and not allows you to work. This might happen due to permissions and can be fixed by repairing disk permissions. Here is the process to repair it:



1. Go to Applications & launch Utilities.
2. Under Utilities, open Disk Utility.
3. On this screen, there is list of the Drives attached to the machine.


4. Select the hard drive in which application is installed and click on Verify Disk Permissions.


5. Once done, click on Repair Disk Pemissions and this process might take a while so gulp a coke while it finishes.
Once this process is complete restart the machine and then try to launch Entourage and it should work fine.
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REBUILDING DATABASE

Rebuild Database process (with images)

SHORTCUT TO LAUNCH REBUILD DATABASE:

Hold the Option key while launching Entourage.

a. The other option to rebuild the database is to first close all the Microsoft applications.

b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.

d. Select Rebuild Database & click on Continue.

e. If there is any MS office program running, it will give you a prompt to close it down.

f. Once the rebuild process is complete, click on Done.

g. Entourage will bring you back to the same window, this time click on Quit.

Once this process is complete relaunch Entourage. For the very first time your Entourage might take long time depending on the size of your folders and database.

REBUILD YOUR DATABASE

REBUILDING DATABASE

SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.

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FINDING THE DATABASE

DATABASE LOST IN ENTOURAGE

You might complain that his profile is lost in Entourage & gets a prompt to create a new account. In this case you need to:

1. Quit Entourage.
2. Search folder "Microsoft User Data"
3. Go to Hard Drive.
4. Select users account.
5. Open Documents.
6. Now drag the folder "Microsoft User Data" to "Documents".

Once done, you needs to relaunch Entourage and it should work fine.
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WHERE IS THE DATABASE?

Ever tried to find where is your data stored on a Mac?

Each component of Entourage like rules, mailing lists, signatures, messages, address book, schedules, contacts, tasks, notes, calendar are located in a so called database under your identity:
Try to locate 'Main' folder. Your Identity is named 'Main' by default.
In Entourage 2008 this folder would be in /Documents/Microsoft User Data/Office 2008 Identities/your identity.
In Entourage 2004 this folder would be in /Documents/Microsoft User Data/Office 2004 Identities/your identity.
In Entourage X this folder would be in /Documents/Microsoft User Data/Office X Identities/your identity.

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SIMPLIFY THE RULES

Here are some Tips to make help you set up your rules easily.
1. Rather than using individual addresses, use categories while setting up rules.2. It is preferred to have all the criteria set up in one rule, rather than doing them in separate rules.3. Whenever you select "All Rules" it activates the MLM and Junk Mail Filter.4. Actions which Move messages or run AppleScripts cannot be followed by other rules (unless the move message command is issued by the Mailing List Manager).This does not apply to Entourage 2004. But you can put some of the same actions into the same rule.5. You can always set the priority of the rules, the one which is in higher position runs first, then comes the bottom ones.

LIGHTEN YOUR SENT FOLDER

Remove attachments from sent mail
In order to remove attachments from sent mails you need to create a small rule.
1. Launch Entourage.
2. Go to Tools and select Rules.
3. Edit the Outgoing tab: *If any criteria are met
IF Attachment Exists
THEN Remove Attachments
After doing this if you check your sent items folder, none of the mails will contain the attachment and there would be an icon showing that these mails are edited.

SETTING UP OUT OF OFFICE REPLY IN ENTOURAGE 2008

How to set up Out of Office reply

If you have Entourage 2004 then unfortunately you cannot do it. If you have an Exchange account then you can use webmail to set this up. For POP and IMAP account there is a work around for setting OOO/OOOR, if you can download a third party application, you would be able to set out of office reply with the help of that, but again make sure that you should have Mac OS 10.4 or later version.
If you have upgraded it to Entourage 2008 then you can easily configure this in your Rules. Here are the steps to set this up:

How to turn ON out of office reply:
1. Launch your Entourage 2008.
2. Go to the Tools menu and click Out of Office. Select Send 'Out of Office messages'.
3. Under the 'Reply to message' with box, define the text that you want to be sent as reply.

How to turn OFF out of office reply:
1. Launch your Entourage 2008.
2. Go to the Tools menu and click Out of Office.
3. Select 'Do not Send Out of Office messages'.

Just wanted to tell you that your deligates cannot set ON or OFF out of office reply for you.
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