Thursday, April 9, 2009

REBUILD YOUR DATABASE

REBUILDING DATABASE

SHORTCUT TO LAUNCH REBUILD DATABASE: Hold the Option key while launching Entourage.
a. The other option to rebuild the database is to first close all the Microsoft applications.
b. Launch Applications (Command+shift+A).
c. Go to 'Microsoft Office 2004' then 'Office' and then open 'Database Utility'.
d. Select Rebuild Database & click on Continue.
e. If there is any MS office program running, it will give you a prompt to close it down.
f. Once the rebuild process is complete, click on Done.
g. Entourage will bring you back to the same window, this time click on Quit.

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FINDING THE DATABASE

DATABASE LOST IN ENTOURAGE

You might complain that his profile is lost in Entourage & gets a prompt to create a new account. In this case you need to:

1. Quit Entourage.
2. Search folder "Microsoft User Data"
3. Go to Hard Drive.
4. Select users account.
5. Open Documents.
6. Now drag the folder "Microsoft User Data" to "Documents".

Once done, you needs to relaunch Entourage and it should work fine.
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Wednesday, April 8, 2009

WHERE IS THE DATABASE?

Ever tried to find where is your data stored on a Mac?

Each component of Entourage like rules, mailing lists, signatures, messages, address book, schedules, contacts, tasks, notes, calendar are located in a so called database under your identity:
Try to locate 'Main' folder. Your Identity is named 'Main' by default.
In Entourage 2008 this folder would be in /Documents/Microsoft User Data/Office 2008 Identities/your identity.
In Entourage 2004 this folder would be in /Documents/Microsoft User Data/Office 2004 Identities/your identity.
In Entourage X this folder would be in /Documents/Microsoft User Data/Office X Identities/your identity.



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SIMPLIFY THE RULES

Here are some Tips to make help you set up your rules easily.
1. Rather than using individual addresses, use categories while setting up rules.2. It is preferred to have all the criteria set up in one rule, rather than doing them in separate rules.3. Whenever you select "All Rules" it activates the MLM and Junk Mail Filter.4. Actions which Move messages or run AppleScripts cannot be followed by other rules (unless the move message command is issued by the Mailing List Manager).This does not apply to Entourage 2004. But you can put some of the same actions into the same rule.5. You can always set the priority of the rules, the one which is in higher position runs first, then comes the bottom ones.

Wednesday, April 1, 2009

LIGHTEN YOUR SENT FOLDER

Remove attachments from sent mail
In order to remove attachments from sent mails you need to create a small rule.
1. Launch Entourage.
2. Go to Tools and select Rules.
3. Edit the Outgoing tab: *If any criteria are met
IF Attachment Exists
THEN Remove Attachments
After doing this if you check your sent items folder, none of the mails will contain the attachment and there would be an icon showing that these mails are edited.

SETTING UP OUT OF OFFICE REPLY IN ENTOURAGE 2008

How to set up Out of Office reply

If you have Entourage 2004 then unfortunately you cannot do it. If you have an Exchange account then you can use webmail to set this up. For POP and IMAP account there is a work around for setting OOO/OOOR, if you can download a third party application, you would be able to set out of office reply with the help of that, but again make sure that you should have Mac OS 10.4 or later version.
If you have upgraded it to Entourage 2008 then you can easily configure this in your Rules. Here are the steps to set this up:

How to turn ON out of office reply:
1. Launch your Entourage 2008.
2. Go to the Tools menu and click Out of Office. Select Send 'Out of Office messages'.
3. Under the 'Reply to message' with box, define the text that you want to be sent as reply.

How to turn OFF out of office reply:
1. Launch your Entourage 2008.
2. Go to the Tools menu and click Out of Office.
3. Select 'Do not Send Out of Office messages'.

Just wanted to tell you that your deligates cannot set ON or OFF out of office reply for you.
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Tuesday, March 31, 2009

MOVING SENT MAILS

How to sort sent mails to a folder

If in case you have no Mailing List Manager (MLM) you can set up a rule. Creating a rule for this is:
Go to Tools and then open Rules.
Select criteria are met: IF Any to recipient contains (enter address or name whose mail is to be moved) and then go define an action THEN Move Message (select folder to which you want mails to be moved).
Doing this you can transfer all the mails to one folder.
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